Vincer is a Chinese brand. Also, the country of origin of the product is China.

Warming welcome. Please contact our sales staff in advance and make an appointment.

Yes, we have a professional team of engineers with more than 5 years of industry experience to provide professional fluid solutions for customers in the water treatment industry and new energy industry.

We have ISO9001:2015 and CE certificates. Some of our products have also passed FDA, SIL, ATEX and other certifications.

First of all, our sales staff have 3+ years’ experience in the valve industry. Secondly, during the selection process, our sales staff will confirm with you important factors such as pipeline pressure, working temperature, and medium. Moreover, the sales staff will inform the engineers of the pipeline information and working conditions. In the end, the engineer will choose the right valve for your needs. If you have any questions during use, our sales team and engineer team will provide you with online technical help.

Yes, each of our valves will be shipped with a certificate of conformity and issued together.

Our sales staff will respond within 12 hours after receiving the inquiry. Quotations for stock items will be processed within 3 hours. For custom items, it may take 24 hours to process. This will depend on the complexity of the product parameters.

For stock items, our price is valid for half a year, which will depend on the current raw material prices.

For customized products, our price is valid for one month.

For stock items, our delivery time will be 1 to 7 working days, depending on the quantity you purchase. Delivery time for customized products is about 1 month.

We accept TT payment. We can accept PayPal and credit cards if it is a small amount.

Yes, we will provide samples for you to test to ensure that the bulk products can 100% match the project requirements.

Yes, for stock items we can provide drawings for your piping design. For customized products, since it is a brand new product, after ordering and we will help to draw the drawing once we finish the production.

Yes, each of our valves will be shipped with a certificate of conformity and issued together.

Please provide a video or picture so that our engineering team can check the cause of the problem. Finally, we will provide you with online technical services, and if necessary, we will resend a new set of products to you.

The warranty on all our products is 1 year.

Yes, our sales staff will choose a cost-effective logistics solution for you to help you save costs.